Terms of Use
ZTrucking Group Corp ("ZTRUCKING") offers this website, subject to the following terms and conditions ("Agreement"). Please read this Agreement carefully before using this website. By using this website, you accept the terms and conditions set forth in this Agreement. If you do not agree to the terms and conditions set forth in this Agreement, you must not use this website.
We may at any time, at our sole discretion, update and revise this Agreement by posting an amended Agreement on this website; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the "Last Updated" information that appears at the top of this Agreement. Your use of this website following the posting of any changes constitutes acceptance of those changes.
As used in this Agreement, the terms "ZTRUCKING", "we" and "us" means ZTrucking Group Corp and its affiliates and subsidiaries. Our "affiliates" are the companies (other than us) that at the time are under common control with us; companies in which ZTRUCKING directly or indirectly owns a majority interest, are our "subsidiaries."
Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in North Carolina.
Copyright:
Formal notice of copyright ownership appears on the website. All rights reserved. United States and international copyright laws protect all images, text, programs, and other materials found on this website (the "Site Materials"). Any commercial use of any of the Site Materials is prohibited without the express written consent of ZTrucking Group Corp. You agree not to change or delete any copyright, trademark, or other proprietary notices from materials displayed on or downloaded from this website and acknowledge that you do not acquire any ownership rights by using this website or the Site Materials.
Accuracy of Information:
Although we strive to ensure the accuracy of the information found on this website, neither we, nor our affiliates, licensees, suppliers, or agents, can be held responsible by you for the accuracy of such information. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information provided on this website.
Website Content:
The content provided on this website is for informational purposes only. While we strive to ensure the accuracy and timeliness of the information, we make no warranties or representations about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Intellectual Property Policy
Users retain ownership of the data they input into the ZTRUCKING platform, including but not limited to shipment details, vehicle information, driver profiles, and contact information ("User Data"). However, by providing User Data, you grant ZTRUCKING a non-exclusive, royalty-free, worldwide, limited-time license to use, process, store, and transmit User Data for the purpose of providing and improving the ZTRUCKING services. This license is essential for facilitating load matching, tracking, and communication within the platform. You represent and warrant that you have the legal right to provide all User Data and that it is accurate and complete.
ZTRUCKING may collect and analyze User Data to improve its services, optimize logistics, and provide insights to users. However, ZTRUCKING will not disclose confidential User Data to third parties except as required by law or as necessary to provide the services. Users are responsible for maintaining the confidentiality of their login credentials and account information.
The ZTRUCKING platform utilizes mapping and location data provided by third-party providers. Users acknowledge that the accuracy and availability of this data are subject to the terms and conditions of those providers. Users are prohibited from using mapping and location data for any illegal or unauthorized purpose.
Any feedback, suggestions, or ideas provided by users regarding the ZTRUCKING platform will be considered non-confidential and non-proprietary. ZTRUCKING will have the right to use such feedback for any purpose, without compensation to the user. ZTRUCKING reserves the right to aggregate user data for the purposes of improving services, creating market analysis, and other business related tasks. All aggregated data will be anonymized.
Acceptable Use Policy (AUP)
Introduction:
This Acceptable Use Policy ("AUP") outlines the guidelines and rules that govern your use of the ZTRUCKING platform. By accessing or using the platform, you agree to comply with this AUP. ZTRUCKING reserves the right to modify this AUP at any time, and your continued use of the platform constitutes your acceptance of any revisions.
1. Prohibited Activities:
You agree not to engage in any of the following activities:
- Illegal Activities: Transporting illegal goods, engaging in any activity that violates local, state, federal, or international laws.
- Unauthorized Access: Accessing or attempting to access accounts or data that you are not authorized to access, distributing malware, engaging in hacking or phishing activities.
- Disruptive Behavior: Sending spam, engaging in harassment, discrimination, or hate speech, disrupting the operation of the platform, circumventing security measures, engaging in unauthorized automated access (e.g., bots, scraping).
- Intellectual Property Infringement: Infringing upon the intellectual property rights of ZTRUCKING or any third party, including but not limited to copyright and trademark infringement.
- Misrepresentation: Misrepresenting your identity, qualifications, or the nature of your shipments or services.
- Misuse of Platform Features: Misusing mapping data, violating the terms of service of third-party providers integrated with the ZTRUCKING platform.
- Activities that harm the platform: Any activity that ZTRUCKING determines, in its sole discretion, could harm the platform, or its users.
- Off Platform Actions: Actions taken off the platform that directly relate to the ZTRUCKING platform, or its users.
ZTRUCKING strictly prohibits any behavior that compromises the integrity and security of the platform or the experience of other users. ZTRUCKING will cooperate with law enforcement authorities in the investigation of suspected illegal activities.
2. User Responsibilities and Enforcement:
As a user of the ZTRUCKING platform, you are responsible for:
- Maintaining the security of your account and login credentials.
- Providing accurate and complete information.
- Complying with all applicable laws and regulations.
- Reporting any violations of this AUP to ZTRUCKING immediately.
ZTRUCKING reserves the right to enforce this policy through various means, including but not limited to:
- Account suspension or termination.
- Content removal.
- Legal action.
- Reporting illegal activities to authorities.
ZTRUCKING has the sole discretion to determine if a violation of this AUP has occurred. To report violations, please contact us at [Contact Information/Email Address].
3. Policy Changes and Disclaimer:
ZTRUCKING may update this AUP periodically. Material changes will be communicated through our website or other reasonable means. Your continued use of the platform after any changes constitutes acceptance of the revised AUP.
ZTRUCKING disclaims any responsibility for user actions that violate this policy. Users are solely responsible for their conduct on and off the platform.
This AUP is designed to ensure a secure and efficient environment for all users. By adhering to these guidelines, you contribute to a positive and productive experience on the ZTRUCKING platform.
Liability Waiver & Disclaimers
Disclaimers:
ZTrucking Group Corp provides this website, the services and the site materials, and any product or service obtained through or in connection with this website on an "as is" and "as available" basis without representations or warranties of any kind, either express or implied, unless otherwise expressly provided in a written agreement with us to which you are a party with regard to a particular product or service. To the fullest extent permissible pursuant to applicable law, we and our affiliates and agents disclaim all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose, and noninfringement, unless otherwise expressly provided in a written agreement with us to which you are a party with regard to a particular product or service. We and our affiliates and agents do not warrant that your use of this website, the services, or the site materials will be uninterrupted, error-free, or secure, that defects will be corrected, or that the services, this website (or the server(s) on which it is hosted) or related software are free of viruses or other harmful components. You acknowledge that you are responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed to access and use the services and this website, and all charges related thereto. No opinion, advice, or statement of us or our affiliates, agents, or visitors, whether made on this website, in the services, or in the site materials, or otherwise, shall create any warranty, unless otherwise expressly provided in a written agreement with us to which you are a party with regard to a particular product or service. Your use of this website and the services is entirely at your own risk.
Limitation of Liability:
As a condition of your use of this website and the services, you agree that neither we, nor any of our subsidiaries, affiliates, suppliers, directors, officers, shareholders, employees, or agents, will be liable to you or any third party for any direct, indirect, incidental, special, exemplary, punitive, or other damages under any contract, negligence, strict liability, or other theory, or consequential loss of profits, loss of earnings, loss of business opportunities, lost data, interrupted communications, damages, expense, or costs resulting directly or indirectly from or otherwise arising in connection with the services.
Indemnification:
Without limiting the generality or effect of other provisions of this Agreement, you agree to indemnify, hold harmless, and defend us, our subsidiaries, affiliates, licensees, subcontractors, and agents, and each of our or their officers, directors, and employees, from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), or other expenses that arise directly or indirectly out of or from (a) your breach or alleged breach of this Agreement; and (b) your use of this website or the Services and engagement in transactions on this website and through the Services including, but not limited to, use of the Site Materials.
Claims of Copyright Infringement:
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on this website are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow us to locate the material on the website; (d) the name, address, telephone number, and email address (if available) of the complaining party; (e) a statement that the complaining partautpy has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice.
User Rights & Responsibilities
Services:
In order to access and use our services, you agree to (a) provide accurate, current, and complete information about yourself as prompted by our registration form (including your e-mail address), and (b) to maintain and update your information (including your email address) to keep it accurate, current, and complete. You acknowledge that, if any information provided by you is or becomes inaccurate, not current, or incomplete, we reserve the right to terminate your use of this website and the services.
Registration:
Access to Services requires you to be or become a user. As a user, you must comply with all terms and conditions of all agreements entered into with ZTrucking Group Corp. As part of the set-up process, you will be given login information and asked to select a password. You will be responsible for the confidentiality and use of your login information and password and any ZTRUCKING identification number and agree not to provide, transfer, or resell your use of or access to this website or the Services to any third party. If you have reason to believe that your account with us is no longer secure, you must immediately notify us of the problem.
Ownership of Services:
You understand and agree that ZTrucking Group Corp (and, where applicable, its licensors) retains the sole right, title, and interest in and to the Services, including, but not limited to, all technical and non-technical information, data and reports (whether in oral, written, graphic, or electronic form), all concepts, programming techniques, methodologies, and processes utilized by ZTrucking Group Corp in connection with the Services, and all related intellectual property and proprietary rights in such Services. By allowing you to use and access the Services for the limited purposes set forth herein, ZTRUCKING Group Corp does not grant, convey, license, or imply any other rights, title, or interest in or to such Services.
Subscription Terms
Pricing and Plan Adjustments:
Our subscription pricing is determined by your carrier account, the number of active trucks, and authorized user accounts. Your monthly billing will reflect these factors and may fluctuate accordingly. Should your truck count increase (e.g., from 1-2 trucks to 10), you will receive a notification, and your billing will be adjusted proportionally. Current pricing details are available on our website. Promotional offers, when applicable, will be clearly documented during the registration process. We may offer special discounts or early access to automation features for carrier administrators, subject to eligibility criteria. Please review your account settings regularly to ensure accurate billing.
Account Management, Termination, and Acceptable Use:
ZTRUCKING is provided "as is," and your use of the platform is subject to our cancellation policy. We reserve the right to terminate accounts for violations of our terms of service, including but not limited to:
- Unauthorized access or use of the platform.
- Distribution of malware or other harmful software.
- Attempting to circumvent security measures.
- Engaging in fraudulent or illegal activities.
- Excessive use of system resources that disrupt service for other users.
Important: The only way to terminate your subscription is by triggering the "Cancel" button within your account settings. Please refer to our Cancellation Policy for further details.
Payment and Billing:
We accept major credit and debit card providers, including Visa, Mastercard, American Express, and Discover. Upon subscription, you are automatically enrolled in auto-payment. Billing occurs monthly, on the anniversary of your subscription start date. You are responsible for keeping your payment information up to date. Failure to do so may result in service interruption.
Cancellation & Refund Policy
Cancellation:
Free trial users must cancel their accounts before the trial period ends to avoid charges. Cancellation is facilitated through the "Account Options" section, specifically "Cancel My Account." Monthly subscription cancellations must be initiated before the next scheduled billing date via the same account management interface. Yearly subscriptions are non-refundable, reflecting the discounted rate for the extended commitment.
Service Provision and Suitability:
ZTRUCKING is provided on an "as is" basis. Customers are strongly encouraged to thoroughly evaluate the service's features and suitability for their needs before subscribing. This "as is" provision means we provide the service as it stands, and it is the customer's responsibility to verify its compatibility with their requirements.
Refunds (Billing Errors Only):
Refunds are strictly limited to direct billing errors, specifically duplicate charges or charges for services not ordered or authorized. To request a refund for a billing error, customers must contact support at billing@ZTRUCKING.com within seven (7) days of the initial charge. The request must include the customer's full name, email address associated with the account, and the relevant invoice number.
Service Outages and Partner Services:
ZTRUCKING is not liable for service outages, including those caused by cloud service providers or other third-party infrastructure. Partner services integrated with ZTRUCKING are subject to their respective terms and conditions, and any disputes or refund requests related to partner services must be addressed directly with the partner.
Refund Processing and Policy Changes:
Approved billing error refunds will be processed within five (5) to seven (7) business days, although processing times are not guaranteed due to potential variations in payment processor schedules. This policy is subject to change at any time. Continued use of ZTRUCKING after policy updates constitutes acceptance of the revised terms.